The Strategic Role of Female Expert Competencies in Enhancing ISO 19011 Audit Effectiveness at PT. Yodya Karya

Nurmadhani Fitri Suyuhti; St.  Khadijah; M Syahrul Ichsan  Yahya; Mahmuddin Mahmuddin

doi:10.55885/jmap.v4i3.676

Authors

Nurmadhani Fitri Suyuhti Postgraduate Faculty Management Study Program, Universitas Fajar Makassar, Indonesia
St. Khadijah Postgraduate Faculty Management Study Program, Universitas Fajar Makassar, Indonesia
M Syahrul Ichsan Yahya Postgraduate Faculty Management Study Program, Universitas Fajar Makassar, Indonesia
Mahmuddin Postgraduate Faculty Management Study Program, Universitas Fajar Makassar, Indonesia

DOI:

https://doi.org/10.55885/jmap.v4i3.676

Keywords:

ISO 19011, Female Expert Competency, Audit Implementation

Abstract

This study aims to analyze the influence of female auditor competency on the effectiveness of ISO 19011 audit standard implementation at PT Yodya Karya, a state-owned building consultant company in Indonesia. The increasing global attention to quality management and gender inclusion prompted this study to examine how female professionals contribute to the success of audit practices through five key competency dimensions: knowledge, skills, professional attitude, experience, and leadership. Data were obtained through interviews and questionnaires with 30–50 female auditors actively involved in quality management activities. Data analysis was conducted using inferential statistical methods in the form of multiple linear regression to examine the relationship between female auditor competency and ISO 19011-based audit effectiveness. The results showed that all competency dimensions significantly influenced audit effectiveness. Knowledge had the most dominant influence, followed by professional attitude and skills, while experience and leadership also made significant contributions, albeit relatively smaller. These findings confirm that ISO audit quality is not only determined by procedural compliance, but also by the capacity of human resources within the audit team. This study enriches theoretical studies on competency models with a gender-sensitive perspective and provides practical implications for organizational design, human resource policies, and audit team formation. The involvement of female professionals has been proven not only to reflect gender equality, but also to be a source of operational excellence for organizations.

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