TANIA, L. R.; RAHMANITA, M. .; INGKADIJAYA, R. .; KARO, P. K. . The Effect of Service Quality and Trust on Customer Loyalty with Satisfaction as an Intervening Variable in Three Star Hotels, Palembang. Journal of Management and Administration Provision , [S. l.], v. 4, n. 2, p. 230-240, 2024. DOI: 10.55885/jmap.v4i2.361. Disponível em: https://mail.psppjournals.org/index.php/jmap/article/view/361. Acesso em: 16 apr. 2026.